Chimzee builds and runs the operations side of a med spa: package tracking and intake that stop eating the front desk, lapsed clients re-engaged automatically, and the marketing that fills consults rather than followers.
In most med spas the front desk is the system. Package balances get tracked by hand, reschedules get chased by text, and intake gets re-keyed into whatever the practice management tool cannot hold. None of that is a staffing problem. It is a plumbing problem, and it is the first thing we take off the week.
Lapsed package clients are the cheapest revenue a med spa has. Forty of them at a $600 average is a $24,000 first wave before any ad spend. That figure is an illustration from our operating model, not a client result, and the point is the pattern: people go quiet from silence, not dissatisfaction.
Memberships are what make new-client math work in this category. Once the book is being worked and the front desk is not drowning, campaigns can fill consults without the follow-up falling through.
Reporting, invoicing, re-entry between systems, and the handoffs nobody owns. Same people, cleaner week.
Renewals, win-backs, and follow-ups that sound human and still send when the day is loud. The book you already paid for works again.
Positioning, a site that converts, and AI search that cites you, so new demand lands in a system that can catch it.
We map the week you actually run, then pick the pillar that pays first. You get the map and the order of work whether or not you continue.
$3K to $8KWe stand up only what changes the week. It runs next to the tools you already pay for, so nothing gets ripped out.
$8K to $35KWe keep it healthy and expand what works. The parts that stop earning get cut, not carried.
$1.5K to $6K per monthMarketing runs on its own meter. Attract work is priced per review handled, per update published, or as a managed budget up to an agreed monthly spend, so you are never paying a flat retainer for a month that did not need one. Process and Engage sit inside the bands above.
Chimzee