You bought software for sales. Then marketing got theirs, and billing, and accounting, and operations. Each one fixed its own department and none of them fixed the space between. The vendor calls that digital transformation. Your team calls it retyping. And the person who has to work out what to do about it is the one who runs the place. That is Chimzee. That is probably you.
Chimzee runs the business, and today is the day to finally sort this out. Sales, marketing, billing, accounting and operations all start the morning with the same customer and five different versions of the truth about them. Everybody has a system. Nobody has the same system.
So Chimzee goes and watches the work. Marketing exports a list. Sales retypes it into the CRM. Operations copies it into a portal that has no integration and never will. Billing keys it again, and accounting reconciles what billing and sales each swear happened.
Then it shows up. One digit moved between two systems. Marketing spent the quarter against a list that went stale three weeks ago. Accounting closed the month on numbers operations already knew were wrong, and nobody found out until a customer did.
Every vendor Chimzee calls has a platform, a demo and a number. Each one fixes one department and hands back another login, another seat, another integration page the real systems are not listed on. The disconnect does not close. It moves, and it takes a few more people with it.
What Chimzee needed was not another platform to run. It was one layer that sits across the departments and the systems, carries the work between them, proves it landed, and stays with the company. The same craft as chriscaterine.com/ai. Chimzee gets to run the business again.
It seems like everyone else has already worked this out. They have not. MIT looked at companies spending real money on AI and found 95% of them getting nothing measurable back for it. Most bought a tool, pointed it at the same broken handoff, and quietly went back to doing it by hand. Being early here has mostly meant paying for someone else's learning curve. The pressure you are feeling is real. The panic is not required.
Nobody walks in knowing which model, which platform, which agent. The people who sound certain about it are usually selling one. Your job is to know where the work hurts, and you already do.
You will never see a prompt, a token or an API. You see the work getting done, and proof from outside the system that it actually landed.
We start with one seam, free, and you can stop right there. Nothing to migrate to, nothing to rip out, and no seat you are still paying for in a year for software nobody opens.
You know your business better than anyone. Nobody works harder at it than you do. The question was never whether you are good enough at this.
It is what you could do with some support. You can already feel where the business drags. You are usually a little off about exactly why, and that is the most normal thing in the world, because the cause is hiding in the space between two departments that never see each other's screens.
So we do not arrive with a diagnosis. We ask, we look, and we build you one small working piece that makes the answer obvious. You are the one who says it out loud.
There are no stupid questions here. There is only the work, and where it is getting stuck.
You do not want an AI platform. You want Monday to be easier. So here is the whole machine, once, and then we will never make you think about it again.
Three different AIs will read it, each one takes a swing at where the work is falling between the cracks, and then they have to agree on the first thing to fix. It takes about twenty seconds. This is the lite version of what runs behind the real work.
Software pricing goes one direction. Ours is the opposite job: each quarter we go back at the same work and make it cheaper to run, including our own line on your invoice. If we cannot keep doing that, you should stop paying us, and we will say so first.
It runs on your accounts, your data, your business. Once it is paid for it is yours, and if we part ways it keeps working. There is nothing to unplug and nothing held hostage. The free prototype is the one exception: that one is ours until you decide it is worth paying for, which is the whole point of it being free.
We take the copying and the chasing off your team's desk. They stay, and they finally do the work you actually hired them for. If somebody tells you AI will let you cut half the staff, they are selling you something.
Sometimes the honest answer is that the gap is small and you should leave it alone. We would rather say that and keep your trust than build you something that does not pay for itself.
Nothing we build is allowed to say a job is done on its own word. It shows proof from outside itself, a receipt, a record, a page it went back and read. If it cannot prove it, it tells you so rather than quietly guessing.
No account manager, no handoff to a junior after you sign, no discovery deck. The same person who looks at your operation is the one who builds the thing.
Your business data stays on your systems. We do not copy it, resell it, or train on it, and what you type into the room is used to answer you and then it is gone. We keep the contact details you hand us, so we can reply, and nothing else that could identify you.
Researchers followed people at large companies and found they switch between applications about 1,200 times a day, and lose close to four hours a week just finding their place again. That is a day and a half a month of payroll, and it has never once shown up on a dashboard. Most operations recognize three of the four below. Nobody recognizes none.
Every vendor has a page of integration logos. The system your industry actually runs on is the one that is not on it. Where the integration ends, the vendor's answer is a person, and that person is on your payroll.
Software gets built for the average customer. No company is average, which is why the last mile is always a human with two tabs open. That gap is worth real money to you and nothing to a software company, so it will never be built for the market. It has to be built for you.
Most tools grade their own homework. They report success on their own word, which is exactly how a quiet failure runs for six weeks. Ours is not allowed to. It shows proof from outside itself, or it says plainly that it could not.
It probably sounds like a trick, because free usually is. It is not. We would rather spend two weeks proving we are useful than two months persuading you that we are.
A conversation and a look at how the work actually moves between your people and your tools. We write down every place a person is carrying it by hand, and what each one is costing you.
We pick the one that hurts most and build a working piece that closes it, on the systems you already have. Not a mockup. The thing, doing the job, so you can judge us on something real instead of a deck.
If it earns its keep, you pay for it, we put it into production and look after it, and we take the next seam when you are ready. If it does not earn its keep, we will be the ones to say so, and you have spent nothing. And every quarter after that, the job is to make the same work cost less than it did the quarter before, including what you pay us.
Our sweet spot is under 500 people. Big enough that the seams between departments are costing real money, small enough that the giant consultancies will not take you seriously unless you hand them a budget first. If you are bigger than that, we will still look, and we will tell you honestly if someone else is the better fit.
The assessment is free and the first working piece is free. After that you pay for what goes into production, priced against what the seam was costing you. And the standing job is to make that number go down every quarter, including our own line on your invoice.
Once it is paid for, yes, and it keeps running even if we part ways. The free prototype is the one exception: that stays ours until you decide it is worth paying for, which is exactly what makes it safe for us to build it for nothing.
That is the normal case, and it is the reason we exist. When there is no integration to buy, we work the screen the way your staff does, and then prove from outside the system that the work actually landed.
No. We take the copying and the chasing off their desks. They stay, and they finally do the work you hired them for. Anyone promising you can cut half the staff is selling you something.
Your business data stays on your systems. We do not copy it, resell it or train on it. We keep the contact details you give us so we can reply, and nothing else that identifies you. It is all written down in the terms, in plain English.
Another demo, another platform, another thing to manage, and you have already been sold this once. Fair. So here is a version where you risk nothing: tell us the one thing your team still does by hand between two systems. We will tell you what we see, and build the first piece for free, and you can throw us out at any point without it costing you a dollar. Would it be ridiculous to find out what it is costing you?